Order Cancellation Policy

We understand that sometimes you may need to cancel an order. However, we ask that you carefully review your purchase before confirming your order, as cancellations are subject to the following conditions:

  1. Cancellation Before Shipping: If you decide to cancel your order before it has been shipped, we offer a partial refund. You will be eligible for a refund of 70% of the product price, as certain taxes and fees, approximately 30%, are deducted from the transaction once the order is placed.

  2. Refund Process: The refund will be processed to the original payment method within a few business days, depending on your bank or payment provider.

  3. Discount Code Terms: If a discount code was used during the purchase, please be aware that refunds will be based on the product price after applying the discount. Due to our limited availability of paid discounts, we are unable to fully refund the discounted amount.

  4. After Shipping: Once the order has been shipped, cancellations are no longer possible. You will need to follow our Return Policy once the item arrives.

We appreciate your understanding and cooperation in maintaining a smooth order process. If you have any questions regarding this policy, feel free to contact our customer support team.